Legal

The documents governing Presaling LLC and everything built on it.

PreClosing is a service of Presaling LLC, 500 Westover Dr #37377, Sanford, NC 27330. Calls to listing numbers are recorded with notice. Texts are transactional and reply-based — reply STOP to any message to stop them, HELP for help; message and data rates may apply. Buyers who contact a listing consent to that listing's agent contacting them back. We review calls and deal-room conversations to improve LISA, our assistant — see the Privacy Policy.

Privacy Policy

Presaling LLC · Last updated August 16, 2026 · See also our Terms of Service.

If you are here to read how email you send from your own address is handled, that is Schedule B.

1. Scope

This Privacy Policy describes how Presaling LLC, a Colorado limited liability company ("Presaling," "we," "us"), collects, uses, and shares personal information in connection with the Presaling platform (the "Service"). The Service is offered in the United States and is not directed to persons in the European Economic Area or the United Kingdom. This Policy covers (a) customers — account holders and their team members and hired VAs; (b) end users — people who interact with things our customers run on the Service, such as sellers submitting a lead-capture form, tenants using a portal, or call recipients; and (c) visitors to our own sites. Where a customer directs our processing of end-user data (their lead lists, contacts, tenants, call recordings, and similar), the customer is the controller of that data and we process it on the customer's behalf as a service provider under our agreement with them; Section 8 explains how that works.

2. Information We Collect

Account and profile: name, email, phone, company, role, authentication data, and (for VAs) profile content such as bios, showcase recordings, sound-profile clips, benchmark results, and reviews.

Billing: plan, transactions, credits, and payout details. Card and bank details are collected and processed by our payment processors; we do not store full card numbers.

Connected bank accounts (optional): if you connect a bank account to keep your PORTAL ledger, we receive the transactions and balances on that account — never your banking login, and never your full account number. Schedule C says exactly what is shared and how to disconnect.

Customer content: data customers upload or generate in the Service — property and lead lists, owner contact data, documents, photos, notes, offer and underwriting data, drafted documents, sites and form configurations, marketplace listings, and community posts.

Communications: calls placed through the dialer (including recordings and transcripts), texts, emails sent or ingested through connected accounts, and support messages.

From vendors and public sources, at customer direction: skip-trace and contact data, assessor/county records, listing data, imagery, and similar enrichment.

Usage and device data: log data, IP address, device and browser information, pages and features used, and cookies or similar technologies for sign-in, preferences, and analytics.

3. How We Use Information

We use information to: provide and operate the Service (including AI-assisted extraction, scoring, matching, drafting, and summarization performed by us and our model providers); process payments, credits, and payouts; verify marketplace provenance and prevent fraud and abuse; provide support; send service and (with opt-out) marketing communications; enforce our Terms and comply with law; and improve the Service, including through aggregated or de-identified data that does not identify you. Our AI service providers process content under contracts that restrict their use of it to providing the service.

4. Call Recording and Outreach

Calls placed through the Service may be recorded and transcribed. The dialer plays a recorded consent notice on connected calls. Customers (and VAs calling on their behalf) are responsible for complying with call-recording consent and telemarketing laws in every applicable jurisdiction, including two-party-consent states, the TCPA, and Do-Not-Call rules. If you receive a call from a Presaling customer and have questions about a recording, contact us and we will route your request to the responsible customer (see Section 8).

5. How We Share Information

Service providers: hosting and storage, payment processing and payouts, telephony and SMS carriers, email delivery, AI model providers, mapping/imagery, e-signature, domain registrars, and analytics — bound by contract to use data only to provide their services to us.

Other users, at your direction: when you post in community spaces; when you share a lead, deal, or document with another user; when a VA you hire accesses your lists; and when you list records for sale on the marketplace (Section 6). Factual property data you upload or submit (including deals emailed to the DEALS intake) may also appear in platform-wide aggregates, indexes, comps, and maps, as described in our Terms of Service. We may also send you service and (with opt-out) marketing text messages at a number you provide, as described in the Terms.

Legal and safety: to comply with law or legal process, enforce our Terms, or protect the rights, safety, and property of Presaling, our users, or others.

Corporate events: in connection with a merger, financing, acquisition, or sale of assets, subject to this Policy.

We do not share personal information with third parties for their own cross-context behavioral advertising.

6. The Lead Marketplace and "Sales" of Personal Information

The RECAP marketplace lets customers sell lead records — which typically include personal information about property owners — to other customers. The selling customer owns, controls, and directs each sale; Presaling operates the venue, retains transaction metadata and provenance for integrity and audit, and facilitates delivery. Because exchanging personal information for consideration can constitute a "sale" under some state privacy laws, we treat it candidly: marketplace activity is disclosed here, buyers are contractually limited to their own internal business use, and property owners and other data subjects may opt out of the sale of their personal information through the marketplace by contacting us as described in Section 9 — we honor such requests by suppressing the record from future marketplace listings platform-wide. Presaling does not otherwise sell personal information.

7. Skip-Trace Data — FCRA and GLBA Notice

Contact and ownership data available through the Service is provided for typical business use (locating and contacting property owners about real-estate transactions) under permissible-use frameworks of our data vendors. Presaling is not a consumer reporting agency; Service data is not a consumer report and may not be used to determine eligibility for credit, insurance, employment, or housing, or for any other FCRA purpose. Data derived from financial institutions or motor-vehicle records is handled per the Gramm-Leach-Bliley Act and the Driver's Privacy Protection Act permissible-use rules; we may require use attestations.

8. End-User Data Processed for Customers

When we process data at a customer's direction — their uploaded lead lists, skip-trace results, call recordings and transcripts, tenant records, form submissions from their sites, and similar — the customer is responsible for that data: for having a lawful basis to collect and use it, for posting their own privacy notices, and for honoring data subjects' rights. If you are a data subject in customer content (for example, a property owner on someone's list, a seller who submitted a form, or a tenant), you may contact us at privacy@presaling.com; we will route your request to the responsible customer and support their response, and we honor marketplace opt-outs directly per Section 6.

9. Your Privacy Rights (U.S. State Laws)

Depending on your state (including California, Colorado, Virginia, Texas, and others), you may have rights to: know/access the personal information we hold about you; correct it; delete it; receive a portable copy; opt out of sale, sharing for cross-context behavioral advertising, and certain profiling; and limit use of sensitive personal information. We do not discriminate for exercising rights. To exercise rights, start a request at presaling.com/legalor email privacy@presaling.com with "Privacy Request" in the subject; we will verify your identity (matching account or record details) and respond within the time required by law. Authorized agents may submit requests with proof of authorization. If we deny a request, residents of states with appeal rights (including Colorado, Virginia, and Texas) may appeal by replying to our decision; we will respond per the applicable statute. We honor Global Privacy Control signals as an opt-out of sale/sharing where required. California residents: Section 2 lists the categories we collect; we retain each category per Section 11; we do not use or disclose sensitive personal information for purposes requiring a right to limit; and we do not knowingly sell or share the personal information of consumers under 16.

10. Cookies and Analytics

We use necessary cookies for sign-in and security, preference cookies, and analytics that measure feature usage. You can control cookies in your browser; the Service may not function fully without necessary cookies. We do not respond to browser "Do Not Track" beyond the GPC handling described above.

Click measurement. As you use the Service we record which controls are clicked: the name of the control, the screen it is on, where on the screen you clicked, and whether the Tutorial View guide was open at the time. We keep this on your device and on our servers, and we use it to find the parts of the Service people expect to work and we have not built yet. We do not record what you type, the contents of any field, or the text of the page. Clicks are grouped by a random identifier for your browser so we can count browsers rather than name people, and by your account where you are signed in.

11. Retention

We keep personal information for as long as needed for the purposes above: account data while your account is active and for a reasonable period after; customer content until the customer deletes it or the post-termination export window ends; call recordings and transcripts per the controlling customer's settings and legal requirements; marketplace provenance and transaction metadata for audit and compliance periods; and billing records as required by tax law. We then delete or de-identify the data.

12. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the data — including encryption in transit, access controls, and audit logging. No system is perfectly secure; please use a strong, unique password.

13. Children

The Service is for adults 18 and older. We do not knowingly collect personal information from children under 13, and we delete it if discovered.

14. Changes to This Policy

We may update this Policy. Material changes will be announced in-product or by email, with the "Last updated" date revised. Continued use after the effective date constitutes acceptance.

15. Contact

Presaling LLC, a Colorado limited liability company · 500 Westover Dr #37377, Sanford, NC 27330 · privacy@presaling.com

Schedule A — Text messaging, and PreClosing Deal Rooms

These disclosures are specific to our own text-message program and to PreClosing deal rooms. Where they conflict with Sections 1–15, Sections 1–15 control. The program terms themselves are at SMS program terms.

A1. Registration. Our messaging runs on registered A2P 10DLC campaigns — US carriers require the business behind every text to be identified, so Presaling LLC is registered as the brand and this service as the campaign. That registration is between us and the carriers; it does not share your data with anyone.

A2. How consent starts. You opt in by texting a property line, by pressing a key on a call to ask for the room link, or by entering your number on our site. The message you get back is the thing you asked for.

A3. Agent contact.Reaching a listing this way also tells that listing's agent they may follow up with you about that property, by call or text. It does not let them contact you about anything else, and it does not pass your number to any other agent.

A4. How consent ends. Reply STOP to any message and we stop immediately, on every listing. Reply HELP for help. Message frequency varies with your activity; message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

A5. No mobile information is sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party.

A6. Verification (2FA). Account sign-in sends a one-time code to your mobile number. That number and the code records are used for verifying it is you and for account security — never for marketing, and never shared for it. Codes are short-lived; we keep the fact of a verification, not the code.

A7. Consent records. We keep an append-only ledger of opt-ins, opt-outs, signatures, and the exact language you saw. When you ask us to delete your data we scrub your profile, activity, and email, and keep only your number on our internal suppression list (so we never contact you again) and that ledger, which is the legal proof of the opt-ins and opt-outs themselves.

A8. Deal-room activity. In a PreClosing deal room we collect your phone number, how you use the room (documents opened, media viewed, time spent, questions asked, offers started), call recordings and transcripts, and your email only if you send the room to yourself. It goes to the listing agent for that property and to the service providers that run the platform. Agents cannot export, download, or sync your contact or behavior data out of the platform.

A9. How we improve LISA. We read call recordings, transcripts, and deal-room conversations to find where the assistant got something wrong, and use what we learn to correct her instructions, her documents, and the guardrails around her. The AI providers we send text to are contractually barred from training their models on it, and we do not build or sell any model from your conversations. A deletion request removes your data from this review as well.

Schedule B — EMAIL, sending from your own address

These disclosures are specific to the optional feature that lets you send email from an address on your own web domain — one you bought through Presaling or connected yourself (we call the feature EMAIL). Where they conflict with Sections 1–15, Sections 1–15 control. EMAIL is entirely optional; every other part of the Service works without it.

B1. What EMAIL is, and what it is not. EMAIL is for individual correspondence: a message you write, to people you name, sent once. It is not a bulk-mail or campaign tool. The Service enforces hard limits — no more than 30 emails an hour from your address, and no more than 10 recipients on a single message — and there is no scheduling, no mailing lists, and no automated sending.

B2. Who actually delivers it. Messages leave through our email delivery provider, Resend, acting as a service provider on our instructions. Delivery requires sharing the message itself — sender, recipients, subject, and body — with that provider, the same way any mail server sees the mail it carries. It is not used by them or by us for advertising, is never part of the RECAP marketplace, and is never sold.

B3. What we store. A record of each message you send — recipients, subject, the message body, when it went out, and what the receiving mail system reported back (delivered, bounced, or marked as spam) — so you have a record of your own correspondence inside Presaling. Replies to your address are forwarded straight on to the inbox you chose during setup; we do not keep copies of your incoming mail.

B4. You are the sender. Email you send through EMAIL is your communication, initiated by you, from your address. Section 6 of the Terms of Service applies to it — the laws that govern your outreach are yours to follow. We refuse to send to anyone who has previously asked a Presaling sender to stop emailing them, and we suspend sending from addresses whose mail is repeatedly rejected or reported as unwanted.

B5. Turning it off, and deletion. Stop using EMAIL at any time — nothing sends unless you press send. Your record of past sends stays until you delete your account or ask us to remove it; deleting your Presaling account deletes it along with everything else, as described in Section 9.

Schedule C — Connected bank accounts (PORTAL ▸ LEAKS)

These disclosures are specific to the optional feature that lets you connect a bank account so your ledger fills itself. Where they conflict with Sections 1–15, Sections 1–15 control. Connecting a bank account is entirely optional; every other part of the Service works without it, and you can keep your ledger by hand instead.

C1. Who you are actually logging into. The bank login screen is served by Stripe Financial Connections, our payment processor's bank-data service. Your banking username, password, and any one-time code go to Stripe or directly to your bank — never to Presaling. We never see them and never store them. Your bank shows you what is being shared before you agree, and you choose which accounts to connect.

C2. What we ask for. Two permissions and no others: transactions (the date, amount, and description of money in and out) and balances. We do not request account-owner details, and we do not request permission to move money out of a connected account. We cannot make a payment from it.

C3. What we store.The institution name, the account nickname, the last four digits, Stripe's identifier for the account, and the transactions themselves — date, amount, description, and whether the bank has settled them. We never store your full account or routing number. Transactions sit in a review list until you say what each one was; accepting one writes it into your ledger, and nothing is written to your ledger automatically.

C4. What we use it for. Filling in your own ledger, suggesting what a transaction was based on merchants you have categorized before, flagging possible duplicate payments and unusual costs, and assembling your tax package. Nothing else. We do not sell bank data, we do not share it with other customers, it is never part of the RECAP marketplace, and we do not use it to train generalized artificial-intelligence models. The categorization rules we learn from your corrections belong to your portal and are not applied to anyone else's books.

C5. How it is handled. Bank information is nonpublic personal information and is treated under the Gramm-Leach-Bliley Act safeguards described in Section 12. It is visible only to the members of the portal it was connected to, according to their role.

C6. Disconnecting, and deletion.You can disconnect a bank account at any time from PORTAL ▸ LEAKS ▸ Bank feed. Disconnecting stops all further sharing immediately; transactions you already accepted stay in your ledger, because they are your accounting records. You can also revoke access from your bank's own app, which takes effect whether or not you tell us. Deleting your Presaling account deletes the connection with it.